(UPD) Crimson Desert does not support Intel Arc GPUs
, by Thibaut
Updated March 21, 2026, at 11:54 a.m.
In a statement sent to Eurogamer, Intel addressed the issue of Crimson Desert's incompatibility with its graphics cards. The company is “very disappointed” for players and has contacted Pearl Abyss multiple times in recent years to conduct tests and optimize the game for Arc GPUs.
"We’re aware that Crimson Desert currently doesn’t launch on systems with Intel GPUs and we’re hugely disappointed that players using Intel graphics hardware can’t jump in to the world of Pywel at launch.
Getting games running smoothly is always a partnership between developers and hardware makers. Over the past several years, we’ve reached out to Pearl Abyss many times to help test, validate, and optimize support for Intel graphics, providing early hardware, drivers, and engineering resources across multiple generations, including Alchemist, Battlemage, Meteor Lake, and Lunar Lake.
Our teams are deeply committed to helping all studios deliver the best experience possible, providing open tools, documentation, and direct engineering support to make sure their games run well for everyone, including the tens of millions of players using Intel GPUs. We remain ready to assist Pearl Abyss however we can."
Original article:
In the FAQ published on Crimson Desert's official website, Pearl Abyss has provided important information regarding the PC version of the game. Specifically, the game does not currently run on machines equipped with an Arc GPU.
It is therefore stated that Crimson Desert "is currently not compatible with Intel Arc graphics cards". The South Korean studio is urging players who purchased the game believing it would work on their PC to request a refund from their purchase platform.
According to data from the Steam Hardware Survey, approximately 1% to 1.5% of players will be using a dedicated Intel Arc graphics card in 2026. NVIDIA dominates the market with approximately 80% market share, while AMD accounts for around 15%.
Source: crimsondesert.pearlabyss.com